Terms & Conditions

Thank you for using our creations! We build tools, products, and services that we want to exist, and we hope you’ll love using the things we made.

When you sign up for an account on a Figure13 creation, you are agreeing to these Terms & Conditions.

1. Contract

1. You agree that by registering for, accessing, paying for, or using our Services (described below), you are agreeing to enter a legally binding contract with Figure13 LLC (even if you are using our Services on behalf of an entity like a company or corporation etc.).
2. If you do not agree to this contract (“Contract” or “User Agreement”), do not access or otherwise use any of our Services. If you wish to terminate this contract, at any time you can do so by no longer accessing or using our Services.
3. Figure13 LLC and you
   1. Registered users of our Services are “Members” and unregistered users are “Visitors”. Either Member or Visitors may be referred to as “You”. When you register for our Services you become a “Member”. If you have chosen not to register for our Services, you may access certain features as a “Visitor.”
   2. You are entering into this Contract with Figure13 LLC, an Ohio Limited Liability Company (also referred to as “we” and “us” or “Figure13” or “F13”).
4. Services and Application of the Contract
   1. This Contract applies to Figure13 LLC sites, apps, communications, and other services that state that they are offered under this Contract (“Services”), including the offsite collection of data for those Services.
   2. As a Visitor or Member of our Services, the collection, use and sharing of your personal data is subject to these Terms and updates, as well as our Privacy Policy.
5. Changes to the Contract
   1. We may modify this Contract, and our other policies from time to time. If we make material changes to it, we may provide you notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. We agree that changes cannot be retroactive. We also publish changes that we make in the changelog, below.
   2. If you object to any changes, you may stop using our Services. Your continued use of our Services after we publish or send a notice about our changes to these terms means that you are consenting to the updated terms as of their Effective date.

2. Obligations

1. Eligibility for Services
   1. “Minimum Age” means 16 years old. However, if law requires that you must be older for Figure13 LLC to lawfully provide the Services to you without parental consent (including using of your personal data) then the Minimum Age is such older age.
   2. The Services are not for use by anyone under the Minimum Age. Figure13 LLC does not knowingly collect personal identifiable information from children under the Minimum Age without verifiable parental consent. If it is determined that such information has been inadvertently collected on under the Minimum Age, we shall immediately take the necessary steps to ensure that such information is deleted from our system. Anyone under the Minimum Age must seek and obtain parent or guardian permission to use this website.
   3. To use the Services, you agree that:
      1. you must be the “Minimum Age” (described above) or older; and
      2. you are not already restricted from using the Services.
   4. Creating an account with false information is a violation of our terms, including accounts registered on behalf of others or persons under the Minimum Age.
2. Your Account
   1. Members are account holders. You agree to:
      1. use a strong password and keep it confidential for the Services; however if you choose to not use a password for such Services, use a strong password and keep it confidential for the email accounts used to access the Services without a password for the Services;
      2. not transfer any part of your account;
      3. follow the law; and
      4. follow our Acceptable Use Policy
   2. You are responsible for anything that happens through your account unless you close it or report misuse.
3. Payment
   1. If you buy any of our Services, you agree to pay us the applicable fees and taxes and to additional terms specific to the Services. Failure to pay these fees will result in the termination of your Services.
   2. Also, you agree that:
      1. Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).
      2. If you choose this as an option and we make such option available, we may store and continue billing your payment method (e.g. credit card) even after it has expired, to avoid interruptions in your Services and to use to pay other Services you may buy.
      3. If you choose this as an option and we make such option available, if you purchase a subscription, your payment method automatically may be charged at the start of each subscription period for the fees and taxes applicable to that period.
      4. If you choose this as an option and we make such option available, you may “pre-load” a payment amount onto your account. We will withdraw charges for the Services from the pre-loaded amount until the pre-loaded amount is depleated.
      5. To avoid an interruption in services if you do not choose automatic renewal or if such an option is not available, you must pay for such services ahead of time. In this case, please do not ignore any subscription renewal notices.
      6. All of your purchases of Services are subject to our refund policy, which is all purchases of Services are final and non-refundable, subject to the applicable law. We reserve the right to issue refunds on a select case-by-case basis.
      7. We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.
4. Notices and Messages
   1. You agree that we will provide notices and messages to you in the following ways:
      1. within the Service, or
      2. sent to the contact information you provided us (e.g., email, mobile number, physical address), or
      3. if you choose this as an option and we make such option available, sent to the contact information (email address) you provide in the “notify me of policy updates” section of the main policy page.
5. Sharing and Information
   1. Our Services allow the sharing of information in many ways. Where we have made settings available, we will honor the choices you make about who can see content or information.
   2. We are not obligated to publish any information or content on our Service and can remove it with or without notice.

3. Rights and Limits

1. Your License to Figure13 LLC
   1. As between you and Figure13 LLC, you own the content and information that you submit or post to the Services, and you are only granting Figure13 LLC and our companies controlling, controlled by or under common control with us (“Affiliates”) the following non-exclusive license:
      1. A worldwide, transferable and sublicensable right to use, copy, modify, distribute, publish, and process, information and content that you provide through our Services and the services of others, without any further consent, notice and/or compensation to you or others. These rights are limited in the following ways:
         1. You can end this license for specific content by deleting such content from the Services, or generally by closing your account, except (a) to the extent you shared it with others as part of the Service and they copied, re-shared it or stored it and (b) for the reasonable time it takes to remove from backup and other systems.
         2. We will not include your content in advertisements for the products and services of third parties to others without your separate consent.
         3. We will get your consent if we want to give others the right to publish your content beyond the Services.
         4. While we may edit and make format changes to your content (such as translating or transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.
   2. Because you own your content and information and we only have non-exclusive rights to it, you may choose to make it available to others, including under the terms of a Creative Commons license.
   3. You and Figure13 LLC agree that if content includes personal data, it is subject to our Privacy Policy.
   4. By submitting suggestions or other feedback regarding our Services to Figure13 LLC, you agree that Figure13 LLC can use and share (but does not have to) such feedback for any purpose without compensation to you.
   5. You agree to only provide content or information that does not violate the law, nor anyone’s rights (including intellectual property rights). If you or anyone else identifies content or information that violates the law, they may report it according to Article 10: How to Contact Us. Figure13 LLC may at its sole discretion remove any content (or information) or remove a Member.
   6. You agree that your account information will be truthful.
   7. Neatnik LLC may be required by law to remove certain information or content in certain countries. If you have identified any such information to be removed, please contact us according to Article 10: How to Contact Us.
2. Service Availability
   1. We may change, suspend, or discontinue any of our Services.
   2. We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law.
   3. We don’t promise to store or keep showing any information and content that you’ve posted. Neatnik LLC is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.
   4. We make no representation, warranty or condition regarding the availability or operability of the Services at any time.
3. Content, Links, and Information
   1. By using the Services, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive, or otherwise harmful.
   2. Figure13 LLC generally does not review content provided by our Members or others. You agree that we are not responsible for others’ (including other Members’) content or information. We cannot always prevent this misuse of our Services, and you agree that we are not responsible for any such misuse.
4. Limits on the Services
   1. Figure13 LLC reserves the right to limit your use of the Services.
   2. Figure13 LLC reserves the right to restrict, suspend, or terminate your account if you breach this Contract or the law or are misusing the Services (e.g., violating the Acceptable Use Policy).
5. Intellectual Property Rights
   1. Figure13 LLC reserves all its intellectual property rights in the Services. Figure13, logos, and other Figure13 LLC trademarks, service marks, graphics and logos used for our Services are trademarks or registered trademarks of Figure13 LLC.
   2. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.

4. Disclaimer and Limit of Liability

1. No Warranty
   1. FIGURE13 LLC AND ITS AFFILIATES MAKE NO REPRESENTATION OR WARRANTY ABOUT THE SERVICES, INCLUDING ANY REPRESENTATION THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, AND PROVIDE THE SERVICES (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS.
   2. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, FIGURE13 LLC AND ITS AFFILIATES DISCLAIM ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, ACCURACY OF DATA, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
2. Exclusion of Liability
   1. TO THE FULLEST EXTENT PERMITTED BY LAW (AND UNLESS FIGURE13 LLC HAS ENTERED INTO A SEPARATE WRITTEN AGREEMENT THAT OVERRIDES THIS CONTRACT), FIGURE13 LLC, INCLUDING ITS AFFILIATES, WILL NOT BE LIABLE IN CONNECTION WITH THIS CONTRACT FOR LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, REPUTATION (E.G., OFFENSIVE OR DEFAMATORY STATEMENTS), LOSS OF DATA (E.G., DOWN TIME OR LOSS, USE OF, OR CHANGES TO, YOUR INFORMATION OR CONTENT) OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES.
   2. FIGURE13 LLC AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU IN CONNECTION WITH THIS CONTRACT FOR ANY AMOUNT THAT EXCEEDS THE TOTAL FEES PAID OR PAYABLE BY YOU TO FIGURE13 LLC FOR THE SERVICES DURING THE TERM OF THIS CONTRACT, IF ANY.
3. Basis of the Bargain; Exclusions
   1. The limitations of liability in this Article 4 are part of the basis of the bargain between you and Figure13 LLC and shall apply to all claims of liability (e.g., warranty, tort, negligence, contract, and law) even if Figure13 LLC or its affiliates has been told of the possibility of any such damage, and even if these remedies fail their essential purpose.
   2. These limitations of liability do not apply to liability for death or personal injury or for fraud, gross negligence or intentional misconduct, or in cases of negligence where a material obligation has been breached, a material obligation being such which forms a prerequisite to our delivery of services and on which you may reasonably rely, but only to the extent that the damages were directly caused by the breach and were foreseeable upon conclusion of this Contract and to the extent that they are typical in the context of this Contract.

5. Termination and Survival

1. Both you and Neatnik LLC may terminate this Contract at any time with notice to the other. On termination, you lose the right to access or use the Services.
2. The following shall survive termination:
   1. Our rights to use and disclose your feedback.
   2. The Articles of this Contract titled:
      1. Article 4: Disclaimer and Limit of Liability
      2. Article 6: Governing Law, Venue, and Dispute Resolution
      3. Article 7: General Terms
   3. The requirements put forth to you in our Acceptable Use Policy
   4. Any amounts owed by either party prior to termination remain owed after termination.
3. The account may be closed by contacting us. Please see Article 10: How to Contact Us.

6. Governing Law, Venue, and Dispute Resolution

1. This section shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.
2. Figure13 LLC and you (the “parties”) will attempt to settle any claim or controversy arising out of this Contract through consultation and negotiation in good faith and a spirit of mutual cooperation.
3. If those attempts fail, then, except for disputes related to alleged patent, copyright, or trademark infringement, the dispute will be mediated in good faith by the parties by a mutually acceptable mediator to be chosen by Figure13 LLC and you within thirty (30) days or any such period agreed to by the parties after written notice by the other demanding mediation. Such mediation is governed by the following:
   1. Neither party may unreasonably withhold consent to the selection of a mediator, and Figure13 LLC and you will share the costs of the mediation equally.
   2. If the parties cannot agree to a choice of mediator, each party shall choose a non-conflicted neutral mediator and Figure13 LLC shall flip a coin to decide which mediator shall be chosen. The other party may demand video proof of the flipping of the coin.
   3. Venue for mediation shall be in a location within the United States that is mutually convenient and acceptable to the parties. If a venue for mediation cannot be mutually agreed upon then such mediation may be done conducted partially or wholly by teleconference or videoconference and the parties agree that nothing in this agreement requires any of the mediator, the parties or their lawyers to be physically present in the same room at the same time.
   4. By mutual agreement, however, the parties may postpone mediation until they have each completed some specified but limited discovery about the dispute.
   5. The parties may also agree to replace or supplement mediation with some other form of alternative dispute resolution (“ADR”), such as neutral fact-finding or arbitration.
   6. Any dispute which the parties cannot resolve through negotiation, mediation, or other form of ADR within four (4) months of the date of the initial demand for it may then be submitted to a trier of fact identified in Section 6.5 for resolution.
   7. The use of any ADR procedures will not be construed under the doctrines of latches, waiver, or estoppel to affect adversely the rights of either party. Nothing in this Article titled “Article 6: Governing Law, Venue, and Dispute Resolution” will prevent either party from resorting to judicial proceedings if (a) good faith efforts to resolve the dispute under these procedures have been unsuccessful or (b) interim relief from a court is necessary to prevent serious and irreparable injury to one party or to others.
   8. You and Figure13 LLC agree that the laws of the State of Ohio, U.S.A., excluding its conflict of laws rules, shall exclusively govern any dispute relating to this Contract and/or the Services.
   9. You and Figure13 LLC both agree that all claims and disputes can be litigated only in the federal or state courts in Cuyahoga County, Ohio, USA, and you and Figure13 LLC each agree to personal jurisdiction in those courts. Such claims shall be limited to the amount of money exchanged between the parties.

7. General Terms

1. If a court with authority over this Contract finds any part of it unenforceable, you and we agree that the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and we agree to ask the court to remove that unenforceable part and still enforce the rest of this Contract.
2. This Contract (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.
3. If we don’t act to enforce a breach of this Contract, that does not mean that Figure13 LLC has waived its right to enforce this Contract. You may not assign or transfer this Contract (or your membership or use of Services) to anyone without our consent. However, you agree that Figure13 LLC may assign this Contract to its affiliates or a party that buys it without your consent. There are no third-party beneficiaries to this Contract.
4. You agree that the only way to provide us legal notice is at the addresses provided in Article 10: How to Contact Us.
5. You agree that the Summary sections of the Contract have no legal effect, and shall not bind the parties.

8. “Do’s and Don’ts”

1. Do’s. You agree that you will, in any combination:
   1. Comply with all applicable laws in the USA and your country, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements.
   2. Provide accurate information to us and keep it updated.
   3. Use your real name on your account information.
   4. Use the Services in a professional manner.
2. Don’ts. You agree to our Acceptable Use Policy that is incorporated herein by reference.

9. Complaints Regarding Content

1. We respect the intellectual property rights of others. We require that information posted by Members be accurate and not in violation of the intellectual property rights or other rights of third parties.
2. We provide a DMCA policy and a process within that policy for complaints concerning copyrighted content posted by our Members.
3. For all other complaints about content please use the proper channel in Article 10: How to Contact Us.

10. How to Contact Us

1. For general inquiries or any other option not listed below, please contact us online at f13.io/contact.
2. For copyright violation issues, please review and submit a notice in accordance with our DMCA policy.
3. For abuse, unwanted behavior, or illegal content originating from or occurring on a Figure13 service, system, or network, please review our abuse policy and report such matters via our abuse reporting page at abuse.figure13.net.
4. For legal notices or service of process, please contact our registered agent on file for Figure13 LLC with the State of Ohio.

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Changelog

This section outlines changes to this policy. The complete revision history is available in our website source code on Codeberg.

2026-04-23

• Added 10.3 - how to contact us about abuse
• Revised the phrasing of the 10.1, 10.2, 10.4 (how to contact us) for a consistent tone
• Fixed several links
• Added “what services this policy covers” callout at top of policy
• Referenced this changelog in item 1.5.1
• Changed this changelog section from a table to a list, to better contain multiple points (like this one)

Neither our intentions nor the underlying meaning of the terms and conditions were changed by this update.

2026-04-22

Initial version.