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Privacy Policy

Effective April 23, 2026

This policy applies to all Figure13 products and services, including DMCA Relay, Evaporate.Dev, OpenHost, and StageLink.

However, F13 Managed Services and Spectrum Creative are covered by separate agreements and service-specific policies, which may differ from this policy and will take precedence where applicable.

The privacy of your data is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data.

We have not and will never sell your data.

This Policy relates only to Figure13 LLC and our company, not to any third-party site or service linked to our Services or recommended or referred by us or through our Services.

1. Information We Collect

  1. Personal Information
    1. Most of our Services collect first name, last name, and e-mail address. Some may also collect company name, address, and other relevant company information.
    2. We, and/or our subcontractors, collect and store any information you choose to put in an e-mail or contact form you send us.
    3. Our Services do not collect payment information, for which you will be directed to a payment subcontractor.
  2. Usage Data
    1. We, and/or our subcontractors, may also collect data on how our Services are used for example: number of page visits and duration, type of browser. This “usage data” includes what some jurisdictions consider personal information, like visitors’ devices’ Internet Protocol (“IP”) addresses (which may allow a person to infer general location).
    2. Some of this usage data may come through “cookies” or other technologies. A cookie is a string of data our system sends your device and then uses to identify that device when used to return to our Services. If you do not wish to have Cookies collect such usage data, you can set up most browsers to refuse all cookies. If you wish to see what Cookies are being used you may setup your browser to notify you of any cookies you receive. The cookies that we know are used in our services are found in our Cookie List (below).
    3. The cookies that we knowingly use are listed on our Cookies List, however we try to minimize any use of cookies in our Services, so that only strictly necessary cookies are on the Cookies List. Please notify us if any cookies are being used that are either not on the Cookie List or should not be on the Cookie List so we can actively pursue our goal of minimizing such cookie use.
    4. At times if you don’t accept certain cookies, you might impact your use of our Services.
  3. Minimum Age
    1. Our Services is not meant to collect information from anyone under the Minimum Age.
    2. If you know of children’s information collected through our Services, please contact us pursuant to 10. Contact Information.

2. Our Use of Personal Information

  1. We use your personal information to communicate with you by e-mail or through our contact forms.
  2. We use technologies, which includes Cookies (if any) on the Cookies List and the personal information they collect, so that, for example, our Services can remember your device(s) and give you the information you’re most likely to need.
  3. We use information gained through other technologies, which includes Cookies (if any) on the Cookies List, to compile information about use of our Services and for security.
  4. We use personal information collected by technologies, which includes Cookies (if any) on the Cookies List, on our Services for tracking, as explained below.

3. User Tracking and Do Not Track Notice

  1. We and/or some of our subcontractors may track certain Services users across third party websites beyond our Services. That tracking includes certain personal information (i.e., IP address).
  2. Our Services do not respond to Do Not Track (“DNT”) signals or turn off tracking. DNT is a setting in a web browser (not a universal standard) that expresses a preference that websites do not track your on-line behavior elsewhere.

4. Retention of Personal Information

  1. We retain your personal information if it serves the purposes listed in this Privacy Policy, including to send you notices and other general messages, to collect and monitor traffic and other usage statistics at our Services, and to comply with our legal obligations.

5. Transfer of Personal Information

  1. We may store or process your data outside your city, province, state, or country, including through our subcontractors.
  2. Your personal information may be stored in a jurisdiction that operates under privacy and data protection laws different from (and potentially less protective than) those of your home jurisdiction.

6. Subcontractor and Other Third-Party Access to Personal Information

  1. We may disclose personal information, such as to certain law enforcement authorities (see below), attorneys, to address contract violations or illegal behavior, or to enforce our rights.
    1. We may disclose your personal information to law enforcement authorities of the United States of America if we reasonably believe we are legally required to do so.
    2. We will not disclose your personal information to law enforcement authorities from other countries unless legally compelled to do so.
  2. We disclose information demanded in a court order, subpoena, or otherwise required by law, or to prevent harm to persons or property.
  3. We may share personal information in connection with a corporate transaction, like a (very unlikely) merger or sale of our company, the sale of most of our assets, or a bankruptcy.
  4. Certain subcontractors can access data we collect, including personal information. These subcontactors are detailed in our subcontractors list.
  5. We may compile redacted Service usage statistics from data collected, which includes data from Cookies (if any) on the Cookies List. We may publish those redacted statistics or share them with third parties.
  6. Except for the reasons listed here, we will not disclose your personal information to a third party. We have not and will never sell your data or personal information.

7. Accessing and Correcting Your Personal Information

  1. You can access and change contact information we store about you by contacting us pursuant to 10. Contact Information.
  1. We provide this Policy in an effort to be transparent to our users.
  2. We do not suggest, and this policy does not mean that, legal responsibilities apply that would not otherwise apply. Legal protections for personal information and what information is governed are different in many if not all jurisdictions, inside and outside and among the States, and localities of the United States. These laws are rapidly evolving and complex.
  3. Not all laws, including collection notice requirements, apply to all entities, individuals, or information, in all locations, or in all circumstances. For example, Figure13 LLC is not a “business” as so defined and regulated by the California Consumer Privacy Act (“CCPA”).
  4. Without conceding that either the CCPA or any data privacy law outside the United States (like, but not limited to, those applying in the European Economic Area (“EEA”), Switzerland, the United Kingdom, or Brazil) applies to data including personal information collected through our Services:
    1. We process (use) the personal information you give us by e-mailing us or in contact forms (e-mail address, other information you choose to provide) because, by contacting us and providing that information, you have authorized us to use it.
    2. We (and/or our subcontractors) process usage data, like number of page visits and IP addresses. That data is used for to, for example, understand usage of and manage our Services (which is within our legitimate interest), and otherwise as described in and pursuant to your consent to this Policy.
    3. We also process personal information wherever we have a legal obligation, for instance, if it is subpoenaed.
  5. CCPA
    1. Entities which the CCPA defines as a “business” (which Figure13 LLC is not) have special obligations to Californians including, for example, to respond to requests “to know,” for copies of “personal information” (as defined by the CCPA), and to delete it; to provide specific collection notices; if personal information is “sold,” to post a “do not sell” link and implement requests to opt-out of sale.
    2. Figure13 LLC is not a “business” required to do so by the CCPA.
  6. GDPR
    1. Individuals in certain jurisdictions outside the United States (for example “data subjects” in the EEA) have rights as to certain entities processing their “personal data” (for example, as defined by the European Union’s General Data Protection Regulation (“GDPR”) including, for example, to access, update, or delete it; to have it altered if inaccurate or incomplete; to object to processing or request a company restrict how it is processed; to withdraw consent to processing; to receive a copy, in a structured, machine-readable, and commonly used format; to complain to a data protection authority (a government agency) about management of personal data.
    2. Neatnik LLC does not believe its processing of limited personal data of those outside the United States (if any) brings it within the jurisdiction of these laws.

9. Amendment of this Privacy Policy

  1. We may change this Privacy Policy at any time by posting a new version on this page or on a successor page.
  2. The new version will become effective on the date it is posted, which will be listed at the top of the page as the new “Effective Date”.
  3. If there are tracking Cookies that are implemented by our website, there may a a “cookie banner” appearing each time the Website is accessed, users are invited to view (and are deemed to have accepted and agreed to) the Policy.

10. Contact Information

  1. For information on how to contact us, please see the contact methods found in our Terms & Conditions: 10. How to Contact Us
  2. We strive to keep the Services reasonably accessible to users with disabilities, but you may contact us if you require a reasonable accommodation.
  3. Please do not provide us personal information about others unless you have their permission.


Changelog

This section outlines changes to this policy. The complete revision history is available in our website source code on Codeberg.

2026-04-23

Initial version.